Please read the kiss app terms and conditions carefully before registering or using any of our services. By creating an account, you agree to comply with all rules set out herein.
Welcome to kiss app — Malaysia's trusted online betting and casino platform. Before you begin playing or using any of the services provided by kiss app, we ask that you read these terms and conditions carefully and in full. This document contains important information about your rights and responsibilities as a kiss app member, as well as the rules governing use of our platform.
Kiss app operates as an online entertainment platform offering a wide variety of games — including slots, Live Casino, Sports Betting, roulette, and e-sports — to users across Malaysia. We are committed to providing a safe, fair, and responsible gaming environment for all our members.
All games on kiss app use a Random Number Generator (RNG) system that has been verified by an independent auditing body. Every game outcome is entirely random and cannot be manipulated by any party, including kiss app itself.
Kiss app uses 256-bit SSL encryption to protect all members' personal data and financial transactions. Your information will not be shared with any third party without your consent, except where required by applicable law.
All legitimate winnings will be paid to members within the stipulated timeframe. kiss app has never once failed to pay out legitimate winnings since we began operations in Malaysia in 2018.
All bonus terms, rollover requirements, and payout policies at kiss app are written clearly and in plain language. There are no hidden terms or conditions deliberately designed to mislead or disadvantage our members.
Kiss app provides self-management tools such as daily deposit limits, weekly loss limits, and session break options to help protect members from unhealthy gambling habits. We are committed to responsible gaming.
The kiss app support team is available to assist you 24 hours a day, 7 days a week via Live Chat in Bahasa Malaysia. Any queries regarding the terms and conditions can be directed to our team at any time.
To register and use kiss app's services, you must meet the following eligibility criteria. kiss app reserves the right to cancel or suspend the account of any member found to be non-compliant with these eligibility requirements at any time.
You must be at least 18 years of age at the time of registering your kiss app account. Our platform is strictly for adults only. kiss app reserves the right to request proof of age at any time and will terminate any account found to be held by an underage individual.
Kiss app services are available to players located in Malaysia. You are solely responsible for ensuring that the use of online gambling platforms is lawful in your location. kiss app is not liable if you access the platform from a region where online gambling is restricted.
Each individual is permitted to hold only one active account on kiss app. Owning multiple accounts is strictly prohibited and may result in the cancellation of all associated accounts along with the forfeiture of any balances and bonuses held within them.
You must have full legal capacity to enter into a binding agreement. Individuals with serious gambling problems or those who have previously self-excluded from gambling platforms are not eligible to register a kiss app account.
The kiss app account registration process is designed to be simple and quick, but we require accurate and up-to-date information from every member for security purposes and anti-money laundering compliance.
When registering a kiss app account, you are required to provide the following information accurately and honestly:
As part of kiss app's commitment to security and anti-money laundering compliance, we may require you to undergo a Know Your Customer (KYC) process. Documents that may be requested include a copy of your MyKad or passport, proof of current address, and a bank statement.
You are solely responsible for maintaining the confidentiality of your kiss app account login credentials. Please ensure that you:
Kiss app offers a wide range of convenient and secure deposit methods, tailored to the needs of Malaysian players. All transactions are processed with 256-bit SSL encryption to ensure complete security every time you make a deposit.
| Payment Methods | Minimum Deposit | Processing Time |
|---|---|---|
| Touch 'n Go eWallet | RM 20 | Instant (1–3 minutes) |
| GrabPay | RM 20 | Instant (1–3 minutes) |
| Boost | RM 20 | Instant (1–3 minutes) |
| ShopeePay | RM 20 | Instant (1–3 minutes) |
| DuitNow | RM 30 | 1–5 minutes |
| FPX (Maybank2u, CIMB Clicks) | RM 30 | 1–5 minutes |
Kiss app is committed to processing all valid withdrawal requests in the shortest possible time. Our records show that over 95% of withdrawal requests are processed within one hour on regular business days.
The minimum withdrawal amount at kiss app is RM 50 for regular members and RM 30 for VIP members. Withdrawal requests below the minimum threshold will not be processed.
Regular members: withdrawals are processed within 30 minutes to 1 hour. Kiss app VIP members enjoy express withdrawals within 15 minutes. Requests submitted outside banking hours may take slightly longer.
For withdrawals exceeding RM 5,000, kiss app reserves the right to request additional identity verification, including a copy of your MyKad and a recent bank statement. This is a standard security measure to protect your account.
Withdrawals may only be made via the same payment method used for your deposit, or to a Malaysian bank account registered in your own name. This includes withdrawals via FPX to Maybank, CIMB, and other major local banks.
Kiss app offers a wide range of exciting bonuses and promotions for both new and existing members. Each bonus is subject to its own specific terms and conditions as stated on the relevant promotions page. The following are the general terms applicable to all kiss app bonuses:
The rollover requirement is the total amount you must wager before your bonus balance can be converted to cash and withdrawn. For example, if you receive a RM 100 bonus with a 10x rollover requirement, you must place bets totalling RM 1,000 before a withdrawal is permitted. The specific rollover terms for each bonus are clearly stated on the kiss app promotions page.
All games on kiss app — including slots, Live Casino, roulette, Sports Betting on the Malaysia Super League and EPL, and e-sports such as Mobile Legends — are conducted in accordance with international industry standard rules. The following general rules apply to all games.
All game outcomes recorded by the kiss app system are final. Any dispute claims must be submitted within 48 hours of the game ending.
In the event of a technical disruption during gameplay, kiss app will assess the situation based on server records. In cases of uncertainty, a fair outcome will be determined by our technical team.
Sports betting odds on kiss app are subject to change before a match begins. Bets accepted at a given set of odds will be processed at those odds unless otherwise stated.
Kiss app sets minimum and maximum betting limits for each game. These limits are subject to change at kiss app's discretion and will be clearly displayed before you place a bet.
Kiss app maintains a zero-tolerance policy against fraud, abuse, and unethical conduct. The following actions are strictly prohibited on the kiss app platform and may result in permanent account suspension or termination:
Kiss app takes the protection of all members' personal data seriously. Your personal data is used by kiss app in accordance with our separate Privacy Policy. In brief, here is our commitment to the privacy of kiss app members:
For full details on how kiss app handles your personal data, please refer to Privacy Policy our complete policy.
Kiss app reserves the right to suspend or close any member's account in the following circumstances without prior notice:
Any breach of kiss app's terms and conditions — including fraud, bonus abuse, or conduct that violates the platform's rules — may result in the immediate suspension of your account.
If you apply to self-exclude from the kiss app platform for responsible gambling reasons, we will immediately close your account and restrict your access for the period you have specified.
Kiss app may close or freeze your account if required by a court order, regulatory directive, or applicable Malaysian law.
You may close your kiss app account at any time by contacting our support team. Any valid account balance will be returned to you once all applicable rollover requirements have been met.
Please read this section carefully, as it contains important information regarding kiss app's liability limits towards members of our platform.
Kiss app services are provided "as is" without any express or implied warranties. Kiss app does not guarantee that our platform will always be free from technical disruptions, errors, or temporary unavailability.
To the extent permitted by Malaysian law, kiss app shall not be liable for any direct, indirect, consequential, or special losses arising from the use of or inability to use our platform, including financial losses resulting from betting decisions.
Gambling is a form of entertainment and should be enjoyed within your financial means. kiss app encourages all members to play responsibly and to make use of the self-management tools we provide. If you feel that gambling is beginning to have a negative impact on your life, please contact the kiss app support team or visit the page Responsible Gambling us.
Kiss app reserves the right to modify these terms and conditions at any time. Changes will take effect as soon as they are published on the kiss app website. Your continued use of our platform following any such changes will be considered your acceptance of the updated terms.
By registering a kiss app account, you agree to all the terms and conditions stated above. Register for free today and enjoy a welcome bonus of up to RM 500 for new members.